Health Clinic Manager
An individual should have evidence of leadership skills, successful interpersonal reactions, and accepting increased responsibility in supervision, administration, and education. Healthcare business management experience preferred.
Under the direction of the VP of Professional Services, the Health Clinic Manager ensures the patient receives high quality patient centered care through the provision of coordinated services, the delivery of competent care, the receipt of information and education, and their linkage to available resources to ensure the best possible health outcomes.
Schedules, supervises and ensures the competency of staff. Is responsible for the quality program within the Clinic and assists with Q.C. development, and implementation. Assumes 24-hour, seven day responsibility, authority and accountability for ensuring the clinic and all individuals achieve the function's mission and service expectations for delivering appropriate care of patients. On call responsibilities required, to problem solve for staffing or service issues.
The participant integrates their department's services with the Hospital's primary functions and overall plan for care delivery and other departments. The participant develops and reviews clinic specific policies and where appropriate, coordinates policies with other primary functions annually. The participant achieves and documents desired staffing to patient ratios within targeted goals. The participant determines the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners. The participant is involved directly and/or supports subordinate participation in the Employee Performance and Improvement process as measured by active participation in Quality Council activities annually, recommends capital equipment and physical space and resources appropriate to patient care needs and selects, orients, evaluates performance and competency of outside contractors and vendor services. The manager has direct involvement to ensure all staff members have been inserviced and orientated to the department and work area.
Must be able to work normal/scheduled working hours which may include Holidays, call-backs, weeknights, weekends, and on-call in the Director's absence. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours.
Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization’s standards/code of conduct.
The employee must work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate a cooperative behavior with colleagues and supervisors from all departments of the Hospital and government agency employees.
The Hospital is an equal opportunity employer and makes employment decisions on the basis of merit, qualifications, potential and competency. The Hospital policy prohibits unlawful discrimination based on race, color, creed, gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices) marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer or a record or history of cancer, and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, veteran status or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Discrimination can also include failing to reasonably accommodate religious practices or qualified individuals with disabilities where the accommodation does not pose an undue hardship. All such discrimination is unlawful.
The Hospital is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the Hospital operations and prohibits unlawful discrimination by any employee of the Hospital, including supervisors and coworkers.